Broadband 

Sky Broadband Essential Plus: Includes Sky Broadband Boost (excluding Wifi guarantee and Sky Broadband Buddy). Sky Network areas only. Speeds vary significantly by location. Average download speed: 11Mb/s. Average upload speed: 0.8Mb/s. Remote line monitoring may involve up to 90 second daily outage. Lines are monitored for instability and speed degradation. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 18 credits in any 18 month period (allow 24 hours for credit to be applied).

Sky Broadband Superfast: Available in Sky Fibre Areas only. Average download speed: 59Mb/s. Average upload speed: 16Mb/s. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area.

Sky Broadband Superfast £25 a month - existing Sky TV customers: Selected Sky fibre areas only. Speeds vary by location. Offer end date: 29/11/2021. Only available to recipient of this communication. Subject to status. Switching: Excludes Virgin and other non-Openreach customers. Requires new 18-month terms for either Sky Broadband Superfast (£25 per month (pm); includes line rental), Sky Broadband Boost (£3 per month (usually £5 pm)) or both. Separate 18-month contracts apply. Standard prices apply after 18 months (currently £33pm for Sky Broadband Superfast and £5pm Sky Boost). Set-up fee usually £19.95. Offer not available with any other offers. Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds. Sky Broadband Superfast: Average speeds: 59Mbps (download) and 16Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes Wi-Fi performance which varies by device and home environment. Availability subject to survey. No traffic management policy. See sky.com for more details and our Usage Policies. External factors such as internet congestion and home wiring can affect speed. Find out more about Sky's Speed and Wi-Fi Guarantees at www.sky.com/help/home/broadband. Sky Broadband Boost: Requires Sky Broadband Superfast. 18-month minimum terms. New 18-month min. terms for Sky Broadband and Talk. Remote line monitoring may involve up to 90 second daily outage. Lines are monitored for instability and speed degradation. Top Performing Provider: Sky received the joint fewest complaints per 100,000 customers measured by Ofcom for fixed broadband only (excludes landline) in its latest Telecoms and Pay TV Complaints Report (published 06 September 2021). General: Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). UK residential customers only. Calls to Sky contact centres are free for Sky Talk customers. If you're not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don't have a calls package, charges may apply, check your provider's tariff guide. Correct at 20/10/2021. Further terms apply. ​

Sky Broadband Superfast £25 a month - new Sky customers: Offer ends: 29/11/21. Speeds vary by location. Set-up fee: £9.95 router delivery plus £10 connection fee. Sky Broadband Superfast: Average speeds: 59Mbps (download) and 16Mbps (upload). Average download speed to your Hub; excludes Wi-Fi performance which varies by device and home environment. Available to new and existing customers signing up to separate 18-month terms for Sky Broadband Superfast (£25 per month) and Sky Pay as you Talk (£0 per month). Prices may change during your contract. Usually, £28 a month for 18 months. Standard prices apply after 18 months (currently £33pm for Sky Broadband Superfast and £0pm for Sky Pay as You Talk). Offer not available with any other offers. Save big: based on comparison of offer pricing £25 per month with standard in-contract pricing of £28 per month. Top Performing Provider: Sky received the joint fewest complaints per 100,000 customers measured by Ofcom for fixed broadband only (excludes landline) in its latest Telecoms and Pay TV Complaints Report (published 06 September 2021). Subject to status. Upfront Payment may be required. General: Compatible line required; otherwise £20 connection charge may apply. Sky Hub is loaned to you at no extra cost, it must be returned at the end of the broadband subscription. Separate 18 month contracts apply to Sky Broadband and Sky Talk. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord). UK residential customers only. Correct at 28/10/21. Further terms apply. See sky.com for details.

Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 25% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.

Sky Broadband Ultrafast Plus: Subject to status. Speeds vary by location. Sky Broadband Ultrafast Plus is available to 15.7% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Sky Talk provided as Internet Calls as standard and uses your broadband connection to make calls. Average speeds: 500Mbps (download) and 60Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment.

Ultrafast Plus is 10 x faster than standard fibre claim: comparison: average download speed of: Sky Broadband Ultrafast Plus (500Mbps) vs standard Fibre (46.8Mbps; Ofcom UK Home Broadband Report , published 13 May 2021). Fibre to the Cabinet broadband (FTTC) is the standard fibre service available to the majority of the UK (circa. 96%; Connected Nations 2020: UK report (ofcom.org.uk) , published 17 December 2020)